Privacy Policy

1. **Introduction**

At CACEIS BANK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with the EU General Data Protection Regulation (GDPR) and relevant cryptocurrency regulations.


2. **Information We Collect**

We may collect and process the following types of personal data:

- **Identity Data:** Name, date of birth, and identification numbers.

- **Contact Data:** Email address, phone number, and address.

- **Financial Data:** Bank account details, transaction history, and cryptocurrency wallet information.

- **Technical Data:** IP address, browser type, and usage data.

- **Marketing Data:** Preferences for receiving marketing communications.


3. **How We Use Your Information**

We use your personal data for the following purposes:

- To provide and manage our banking and financial services.

- To process transactions and manage your accounts.

- To comply with legal obligations and regulations.

- To communicate with you regarding your accounts and services.

- To provide customer support and respond to inquiries.

- To conduct market research and improve our services.


4. **Legal Basis for Processing Personal Data**

We process your personal data under the following legal bases:

- **Consent:** When you provide your explicit consent for us to process your data.

- **Contractual Necessity:** When processing is necessary for the performance of a contract with you.

- **Legal Obligation:** When processing is necessary to comply with applicable laws.

- **Legitimate Interests:** When processing is necessary for our legitimate interests or those of a third party.


5. **Data Sharing and Disclosure**

We do not sell or rent your personal data to third parties. We may share your information with:

- **Service Providers:** Third-party vendors who assist us in providing services, subject to strict confidentiality agreements.

- **Regulatory Authorities:** As required by law or regulatory obligations.

- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets.


 6. **Data Security**

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Our security measures are regularly reviewed and updated.


7. **Your Rights**

You have the following rights regarding your personal data:

- **Access:** Request access to your personal data.

- **Rectification:** Request correction of inaccurate or incomplete data.

- **Erasure:** Request deletion of your personal data under certain conditions.

- **Restriction:** Request restriction of processing your data.

- **Data Portability:** Request the transfer of your data to another organization.

- **Objection:** Object to the processing of your personal data in certain circumstances.


8. **Cookies and Tracking Technologies**

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.


9. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes and provide the updated policy on our website.


10. **Contact Us**

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@bankcaceis.com contact@bankcaceis.com info@bankcaceis.com

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience learn more